Terms and Conditions

By accessing or using the Heaven Dew website, you are acknowledging that you have read, understand, and agree, without limitation, to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Jedakang’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 51 The Broadway, Cheam, Surrey, SM3 8BL, England. 
 

 

                             ACCEPTANCE OF ORDER

When we accept your submitted order for merchandise on this website, there will be a legally binding contract. If we are unable to fulfil your order, we will contact you by email or telephone advising you of this. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

PAYMENT

Payment is made via Paypal. Payment will be debited and cleared from your account at the point at which your order is acknowledged. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. The cardholders address must match the information held by the issuing authority. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Jedakang, we will not be liable for any delay or non-delivery of merchandise. Please note that we retain the legal ownership of all merchandise until full payment has been made by you and received by us.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If at any time you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. When using our site, you must comply with the provisions of our acceptable use policy which is set out below.

INTELLECTUAL PROPERTY RIGHTS

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws and treaties around the world and is the property of Jedakang. The collective work includes works that are licensed to Jedakang. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Jedakang or purchasing Jedakang products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Jedakang or to purchase Jedakang products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Jedakang. You further agree not to change or delete any proprietary notices from materials downloaded from the site. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

TRADEMARKS

All trademarks, service marks and trade names of Jedakang used in the site are trademarks or registered trademarks of Jedakang.

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Jedakang disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Jedakang does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Jedakang does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY

Jedakang shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Jedakang has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please refer to the refund policy in case of dissatisfaction with our herbal remedy products. 

TYPOGRAPHICAL ERRORS

In the event that a Jedakang product is mistakenly listed at an incorrect price, Jedakang has the right to refuse or cancel any orders placed for product listed at the incorrect price. Jedakang reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Jedakang shall issue a credit to your credit card account in the amount of the incorrect price.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

RELIANCE ON INFORMATION POSTED

While we endeavour to keep the information up to date and correct, neither we nor any third parties provide any warranty or guarantee, express or implied as to the accuracy, timeliness, reliability, performance, completeness or suitability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

TERMINATION

These terms and conditions, or any part of them, may be terminated by Jedakang without notice at any time, for any reason.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time, without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. Every effort is made to keep the website up and running smoothly. However, Jedakang takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

GOVERNING LAW

These terms and conditions of use and your use of the services shall be governed by and construed in accordance with English law.